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Privacy Policy

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect personal and non-personal information in several ways:

1.1. Information You Provide to Us

Account Information: Name, email address, password, business or company name.

Payment Details: Billing information when you purchase software, subscriptions, or services.

Communications: When you contact us for support, feedback, or participate in surveys or events.

Content Submissions: Any content you upload, such as documents or AI training data, when using our tools.

1.2. Automatically Collected Information

Device Information: IP address, browser type, operating system.

Usage Data: Pages visited, time spent, referring/exit URLs, and user behavior analytics.

Cookies & Tracking Technologies: Cookies, beacons, and similar technologies may be used to track browsing activity.

2. How We Use Your Information

We use your information to:

Provide, operate, and improve our website and services.

Personalize your experience and deliver relevant AI tools and suggestions.

Process transactions and manage subscriptions.

Send important notices such as service changes, updates, and administrative emails.

Offer customer support and respond to inquiries.

Conduct internal analytics and monitor usage trends.

Enforce our Terms of Service and prevent misuse or fraud.

3. Sharing and Disclosure

We do not sell your personal information. We only share your data in the following situations:

3.1. Service Providers

We may share data with trusted third-party vendors who perform functions such as:

Web hosting and data storage (e.g., AWS, Google Cloud)

Payment processing (e.g., Stripe, PayPal)

Analytics and performance monitoring (e.g., Google Analytics)

Email services and customer engagement tools (e.g., Mailchimp)

3.2. Legal Requirements

We may disclose your information if required to do so by law, legal proceedings, or to protect our rights and users.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

4. Cookies and Tracking

Cookies help us enhance your experience. You can control the use of cookies through your browser settings.

We use:

Essential cookies for basic site functionality.

Analytics cookies to understand user behavior.

Marketing cookies for retargeting and advertising campaigns (if any).

You may opt-out of some cookies via the cookie consent banner or browser settings.

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

General Rights

Right to access and request a copy of your data.

Right to correct or update inaccurate data.

Right to delete your personal information (“right to be forgotten”).

Right to object to processing or restrict usage.

Right to withdraw consent at any time.

GDPR (EU Residents)

Right to data portability.

Right to lodge a complaint with a data protection authority.

CCPA (California Residents)

Right to know what personal information we collect and how we use it.

Right to opt out of data sale (Note: We do not sell data).

Right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us at: [insert contact email]

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Data Security

We use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

SSL encryption

Secure hosting environments

Regular security audits and access control

However, no method of transmission over the internet or electronic storage is 100% secure. Use our services at your own risk.

8. Third-Party Links

Our website may contain links to other sites that are not operated by us. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies.

9. Children's Privacy

CodeAuraAI does not knowingly collect or solicit personal data from anyone under the age of 13 (or 16 in the EU). If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in legal, technical, or business operations. We will notify users of significant changes via email or site notices. Please review this page periodically for updates.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

CodeAuraAI
Email: [support@codeauraai.com]
Website: https://www.codeauraai.com

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